← YourNextJob AI

Support

We're a small team and we reply to every message, usually within 24 hours.

Email us: sjsanjay28@gmail.com
Include your account email and, if it's a bug, what you tapped just before it happened.

Frequently asked questions

How do I get my free CV score?

Open the app, upload or paste your CV, then add a job (or use the share sheet from Safari or LinkedIn). You'll get a Match % and ATS score in about a minute — free, no subscription needed.

What's included free vs. Career Pro?

Free covers CV analysis, skills gaps, one tailored cover letter, job saving and the application tracker. Career Pro unlocks unlimited analyses and rewrites, the CV Optimiser, voice interview practice, interview flashcards, the 24/7 AI career coach, LinkedIn optimiser, salary planner and insights.

How does the 7-day free trial work?

New subscribers get 7 days free. You won't be charged until the trial ends, and you can cancel any time before then at no cost.

How do I cancel or manage my subscription?

Subscriptions are handled by Apple: iPhone Settings › your name › Subscriptions › YourNextJob AI. Cancel at least 24 hours before the period ends to avoid the next charge. Refund requests also go through Apple at reportaproblem.apple.com.

I paid but Career Pro isn't unlocked

Open Settings › Restore Purchases in the app. Make sure you're signed in with the same Apple Account you purchased with. If it still doesn't unlock, email us and we'll fix it.

Is my CV private?

Yes. Your documents are stored in your own account and are only sent to our AI provider to generate your results. We don't sell your data, don't use it for advertising, and don't train models on it. See the Privacy Policy.

How do I delete my account and data?

In the app: Settings › Delete Account. This permanently removes your account and all associated data from our servers. You can also email us and we'll do it for you.

The voice interview practice can't hear me

Check iPhone Settings › YourNextJob AI and make sure Microphone and Speech Recognition are both enabled. Transcription happens on your device.

Requirements

iPhone running iOS 17 or later. An internet connection is needed for AI features.

Legal

Privacy Policy · Terms of Use